Reach Customers On Channels They're Active On

Multichannel selling isn’t just about selling on more sales channels; it’s about increasing touchpoints for customers to discover, connect and build trust with your brand.

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Multichannel selling to
stay in sight, stay in mind

Customers discover your products in their own way, and each interaction adds to a richer brand experience. With the right tools, you can turn that discovery into lifelong loyalty.

Multichannel selling to <br class="show-desktop"> stay in sight, stay in <i>mind</i> | EasyStore

Set up once, show up everywhere

Customers no longer search for products—brands must make discovery effortless on the channels they’re active on. Expand instantly with a single click and take every opportunity to connect with your customers.

Keep Product Listings Consistent

Customers see the same product listing across platforms, building trust for quicker, confident decisions.

Sync Customer Profiles and Orders

Collect customer data across all touchpoints reveals deeper insights to customer preferences for lasting relationships.

Conversation Connected Across Channels

Streamline all communications through EasyStore Unified Inbox, managing interactions from email, chat, and social media.

Stay Ready with Products Customers Love

Ensure customers always see accurate product availability, providing a smooth and reliable purchasing experience.

Customer Journey Overview

Map and strategize your customer journey from one backend, ensuring seamless service at all touchpoints.

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EasyStore

Optimised for everyday shopping

Engage customers with experiences that helps them visualize how your brand fits into their everyday lives. Whether through photos, images, or in-store shopping, each interaction contributes to a richer brand experience.

Brand-Owned Channels

Optimise your brand-owned channels including online store, retail store, shopping app and brand app - where you can design how customers experience your brand and offerings.

Social Commerce

Customers can shop directly through your social media, like Facebook or Instagram, where they can click on your posts and ads to buy products instantly.

Marketplaces

List on marketplaces including Shopee, Zalora and Lazada where customers can discover your brand as they search keywords and related listings.

Chat Commerce

Allow customers to shop directly through messaging apps like WhatsApp, making it easy for them to ask questions, place orders, and pay with just a chat.

Retail / In-person

Let customers visit your physical store to see and touch your products before they buy. It’s a personal way to help them make informed decisions.

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EasyStore
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EasyStore

Turning discovery into loyalty

A smooth checkout experience encourages repeat purchases when customers are ready to buy. A consistent, connected experience across all channels helps build lasting loyalty.

Phone-Number Account Creation

Customers can create a member account using just their phone number, unlocking the ability to earn rewards and enjoy exclusive benefits.

Passwordless Login

Customers can log in easily without a password, making repeat purchases quick and hassle-free.

Unified Loyalty Program

Customers can earn and redeem rewards seamlessly, whether shopping online or in-store.

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Unified everything in
one place, for your business

A unified back office boosts management efficiency and embraces UCX (Unified Customer Experience) to enhance the customer journey. This unified approach ensures customers enjoy a consistent and satisfying experience with your brand across all touchpoints.

<i>Unified</i> everything in <br class=show-desktop>one place, for your business | EasyStore